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In partnership with Employee and Labor Relations, you will facilitate complaint resolution, when appropriate. In this role, you will effectively coordinate investigations and/or collaborate with Employee and Labor Relations, Office of Compliance and Privacy Services, Staff Diversity & Compliance, Title IX, Risk Management, Staff/Faculty Counseling, Audit, Campus HR, Local/General Counsel and UCOP when appropriate/required.
As our Employee Relations Investigator, you will also provide training and consultation to departments in a variety of employee relations/complaint areas to reduce future complaints and liability. You will assist in process improvements related to complaint investigations; within Human Resources and in coordination with other UCLA Offices/UCOP. You will also manage special projects as assigned, serve on cross functional task forces/committees and provide cross coverage for Employee Relations as needed.
Salary: $105,700 to $234,500 Annually
Qualifications
·7+ years of progressive experience in employee relations/complaint investigations (or related experience).
·Healthcare industry, higher education, and/or public sector experience preferred; experience in a union environment preferred.
·Ability to lead and conduct all aspects of complex workplace investigations.
·Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc).
·Strong analytical skills to interpret and dissect complex issues.
·Strong written communication skills to write clear, concise and logical reports, correspondence and summaries.
·Strong oral communication skills to effectively convey and explain information to all levels of employees and management.Strong skills in effectively conducting investigatory interviews.
·Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions.
·Ability to build relationships and work collaboratively with other UCLA offices (Title IX Office, Office of Legal Affairs, Office of Compliance and Privacy Services, Insurance and Risk Management, etc.) and with the UC Office of the President.
·MS Office Suite proficiency (MS Word, Outlook, Power Point, etc).
At UCLA Health, you can help heal humankind, one patient at a time by improving health, alleviating suffering and delivering acts of kindness. As you do, you’ll achieve great things in your life and your career. We’re a world-class health organization with four hospitals consistently recognized among the nation’s very best as well as an internationally-renowned medical school, primary and specialty care clinics and much more. Within our dynamic, innovative and growing organization, you’ll find exceptional opportunities to make the most of your abilities in a supportive, empowering and inclusive environment. If you embrace our values of Integrity, Compassion, Respect, Teamwork, Excellence and Discovery we invite you to see all you can accomplish at UCLA Health.