Oversees all case management activities associated with occupational and non- occupational disability claims. Identifies, coordinates and executes remain-at-work and return-to-work processes, interventions and plans (including temporary and permanent accommodations) in compliance with the Transitional Work Policy (TWP), the Americans with Disabilities Act Amendments Act (ADAAA) and other applicable University, state and federal guidelines. Acts as a disability subject matter expert to internal and external stakeholders. Develops positive, trusting relationships and provides consultation to departments & employees on policies (TWP, Reasonable Accommodations, Paid and Unpaid Leave), disability separation, and hardship requests. Acts as point-of-contact with workers compensation & disability vendors on claim matters.
KEY RESPONSIBILITIES: Provides proactive, individualized case management services for employees with occupational or non- occupational illnesses and injuries Assesses and develops intervention strategies to promote earlier return to work Evaluates and executes the transitional return-to-work and reasonable accommodation processes to mitigate the associated financial and legal risks Collaborates and consults with parties to a claim, including employees, departments, Office of Legal Affairs, Employee and Labor Relations, the ADA Office and external vendors to move claims toward resolution Identifies and provides linkage and referral to appropriate resources to promote continuity of care and earlier return-to-work. Utilizes approved vocational rehabilitation techniques in accordance with Ohio Chapter 4, including proper and complete documentation of activities Analyzes claim data and provides department score carding, including disability trending, return-to-work statistics and OSHA metrics Provides employees with guidance and advocacy to help them achieve their vocational goals and improve health, wellness and productivity Develops individualized return-to-work plans to promote employee engagement, help employees preserve social connections, maintain financial security, and retain valuable skills Works with Talent Management to develop training to promote awareness of policies, benefits and disability-related services and deliver training to assigned departments, vendors and other entities Generates reports and provides department score carding, including disability trending, return-to-work statistics, and OSHA metrics
Required Education/Experience
Bachelor's degree or equivalent experience required
4 years of relevant case management or ADA evaluation experience required
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.