Career Center

PC Systems Administrator
7653BR
Golisano Institute for Sustainability
CIMS Administration & Support

Detailed Job Description
This position will provide systems administration, lab management, desktop support, server support and specialized lab equipment integration with computers for data collection and experimentation for the Golisano Institute for Sustainability.
This position will provide systems administration, lab management, desktop support, server support and specialized lab equipment integration with computers for data collection and experimentation for the Golisano Institute for Sustainability.

Major responsibilities include:

• Manages day to day operations of all departmental computing & IT functions
• Systems administration and maintenance of both Windows and Mac systems through Active Directory, group policy, and SCCM
• Desktop support for GIS and CIMS faculty/staff and RIT owned and assigned electronic devices
• Systems administration and support for all department specific servers
• Responsible for all departmental computer lab operations and technical support
• Communicate with faculty, staff and students on lab technology and computers systems through various media including Web-based
• Responsible for oversight of proper safety, cleanliness and functionality of assigned labs through tasking student lab assistants, including OSHA health and safety requirements. Additionally, ensuring laser safety training for users as needed
• Advises and recommends to faculty and staff types of hardware and software required to support department or computer lab requirements and technology integration
• Responsible for department security administration and ensures adherence to university security standards
• Performs analytical, technical, and administrative work in the planning, design, and installation of new and existing personal computer systems
• Manages, installs, and maintains new & existing hardware and software and their respective inventory
• Writes programs to fulfill requirements, or selects appropriate off-the-shelf software and modifies to suit; Develops and maintains appropriate documentation.
• Continuously improves technical knowledge of operating system and network environments across multiple platforms
• Trains faculty, staff and students as necessary on new software and technologies
• Installation, maintenance and management of the various electronics displays in GIS and CIMS.
• Installation, maintenance, and management of various audio/visual technology in meeting rooms, conference facilities, and offices
• Manages and maintains file shares and the corresponding server infrastructure.
• Provides support to the printer infrastructure to maintain proper printer configuration including printer hardware, software, and server infrastructure

Computer Systems Administration:

• Actively manage workstations for faculty, staff, and labs.
• Responsible for servers running Windows, macOS, or Linux.
• Provide tier 3 support for faculty and staff.
• Manage fileshares and printers for faculty, staff, and students.
• Creation and scripting of software distribution packages to application deployments and security patches of all PCs, Macs and servers.
• Facilitate the development and implementation of improvements to information technology systems and processes.
• Evaluate, recommend and support technology
• Knowledgeable in software license management.
• Remote administration, installation, and configuration services including scripting of software distribution packages.
• Utilization of Microsoft Endpoint Manager Configuration Manager (MEMCM - formerly known as MEMCM) for Windows OS deployments, application deployments, software maintenance, security patching and compliance, configuration management, and reporting.
• Utilization of Munki for macOS deployments, application deployments, software maintenance, security patching and compliance, configuration management, and reporting.
• Administrative support of cloud hosted applications(Adobe, Zoom, etc).
• Specialized application support.

Network and Security Administration of endpoints

• Familiarity with IPv4/IPv6 networks and subnetting.
• Familiarity with properly configuring firewalls and IPsec for least privilege access.
• Familiarity with antivirus software, such as SentinelOne Endpoint Security
• Management of Active Directory, OUs and GPOs

Department/College Description
The Golisano Institute for Sustainability (GIS) is a leading sustainability research and education organization at Rochester Institute of Technology. GIS is made up of a diverse set of academic programs and applied research centers focused on the optimization of industrial systems to maximize material and energy efficiency while minimizing adverse environmental impacts. We work with partners in all areas of industry, government, and business to put technology and innovation to work for a sustainable future. The diverse perspectives we bring to a project or problem reflect our broad expertise across industries and the many partnerships weve formed with forward-thinking corporations, government agencies, and research organizations over the last 30 years.

Our six industry-facing applied research centers focus on sustainable manufacturing, energy, transportation, and buildings. They work to develop advanced technologies, sustainable industrial processes and practices, and data-informed policy recommendations. Each year, about 100+ companies, governments, and other organizations engage GISs research centers on a variety of projects to solve technical problems, innovate products or processes, research manufacturing technologies, reduce their environmental footprint, or commercialize a new technology. Research center projects are led by full-time professional staff with significant industry experience and access to nearly 90,000 square feet of infrastructure including state- of-the-art labs and testbeds.


Minimum Qualifications

• Bachelors or equivalent experience, with a technical major, such as engineering or computer science
• 3 to 5 years experience
• Extensive knowledge of Windows OS, Windows Server 2012/2016/2019, and OSX. Knowledge of Linux and Unix operating systems a plus
• Strong working knowledge within a Microsoft Windows Active Directory environment and using group policy objects
• Experienced in administering Windows endpoints in SCCM; Working knowledge of administering Mac endpoints.
• Competent understanding of computer security practices and specific tools that protect computing environments, including a solid understanding of server, network and desktop security.
• Troubleshooting hardware issues and replacing parts such as hard drives, memory, motherboards and processors.
• Competent knowledge and understanding of networking technologies and associated protocols
• Troubleshooting hardware issues and replacing parts such as hard drives, memory, motherboards and processors.
• Customer support experience.

Professional Area:
Employment Category: Fulltime
Staff Job Function: Wage Band: 119A

How to Apply

The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details


Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the 'Great Colleges to Work For.' RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov







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