Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
This group manages compensation and benefits, human resource service centers, systems and payroll, finance, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice, where people are our competitive advantage. Our operating foundation is based on our ability to operate efficiently, develop HR team members, strengthen controls, and scale technology infrastructure.
About The Role:
This role is part of a Global Delivery team that provides support for U.S. and international HR processes, and key stakeholders will predominantly be U.S. HR and Total Rewards business partners. This role reports to the Global Delivery leader for HR India and the Philippines. Corporate Human Resources develops and implements people strategies to support Wells Fargo's business objectives.
In this role, you will be responsible for supporting enterprise-wide compensation and performance management tools, programs and processes by performing varied administrative functions including: researching and responding to user questions via phone and email; updating large volumes of data in tools through established processes and administering programs using enterprise tools.
Provides support for a variety of Compensation and Performance Management initiatives and tools
Operational support of Total Rewards initiatives including job title related work, maintenance of job titles maintenance of pricing distributing info, administering pay premium programs for exempt and non-exempt for minimum wages, differentials and wage and hour claims
Supports manager and employee activities related to performance management including documenting objectives, completing feedback throughout the year and year-end ratings and supporting commentary. Supports manager activities related to year-end compensation recommendations including salary increases, promotional job title changes and cash and non-cash incentive recommendations.
Follow up to ensure processing is completed
Market Skills and Certifications
3+ years of clerical experience, customer service experience, or a combination of both
High capacity for managing multiple tasks at one time
Ability to effectively manage high volume administrative tasks, data entry and high accuracy
Intermediate experience with Microsoft Outlook tools, specifically Excel
Strong analytical and research skills with high attention to detail and accuracy
Strong communication skills (written and verbal), and able to build strong relationships with internal and external clients and all levels of the organization
Ability to maintain a high degree of confidentiality
Ability to correspond with customers, responding to their questions and concerns with detailed information
Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
Solid problem solving skills
Ability to work in a complex matrix environment, encompassing a broad mix of cultures and client groups
Experience updating large quantities of information into systems accurately and efficiently to support business processes.
Ability to take initiative and work independently with minimal supervision in a structured environment
Working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures
Knowledge of HR systems (PeopleSoft, CP&D)
Ability to work nights, weekends, and/or holidays as needed or scheduled
Willingness to work on-site at stated location on the job opening
Flexibility to work different shifts
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo