Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune's 2017 rankings of America's largest corporations. Wells Fargo's vision is to satisfy our customers' financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
Department Overview: Consumer and Small Business Banking is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients. The Consumer and Small Business Banking organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services. While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers.
Conduct analysis to support implementation of a consistent, data-driven monitoring & surveillance program covering Sales Practice Risk, Conduct Risk, Compliance Risk, and Operational Risk arising in the front-line operations. Participate and offer input in process reviews; collaborate with Control Executive, Business Excellence, functional groups, and business operations partners to define metrics, ensure robust data sourcing, build a data visualization layer, and facilitate ongoing reviews.
Leverage a variety of analytic techniques, including partnering with Decision Sciences for development of advanced analytics, to identify risk patterns and trends and provide insights into the Risk and Control environments.
Collaborate with your colleagues in other Consumer-focused businesses to optimize and develop the ongoing risk reporting necessary to support front-line accountability for Self-Assurance Activity monitoring and other mission-critical activities.
Design and implement Control analytics and metrics to supplement front-line Quality Assurance (QA) and Quality Control (QC) programs.
Partner with functional teams to research, implement and monitor workflow and real-time monitoring & alerting capabilities.
Leverage business knowledge and analytic expertise to quantify emerging risks, develop mitigation approaches and implement solutions.
Build an analytic framework to ensure timely resolution of Issues, in partnership with Control Executive team, Business Excellence, functional teams, and business operations leaders.
Market Skills and Certifications
B.A./B.S. course in College (preferably in Applied Math, Statistics, Engineering, Physics, Accounting, Finance, Economics, Econometrics, Computer Sciences); post grad degree nice to have.
5+ years total working experience
5+ years of reporting experience, analytics experience, or a combination of both; or a BS/BA degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 5+ years of reporting experience, analytics experience, or a combination of both
Proven ability to use SQL to effectively and efficiently obtain data from SQL Server, Teradata and Oracle sources
Excellent verbal, written, and interpersonal communication skills
Extensive knowledge and understanding of research and analysis
Strong analytical skills with high attention to detail and accuracy
Demonstrated expertise with analytic tools such as SAS EG, PC SAS, SAS Visual Analytics, SAS Viya, SQL and effectively obtain and merge data, perform analytics, and automate reporting from various sources is a plus;
Ability to communicate complex statistical concepts to non-experts
Knowledge of Consumer-facing business processes, products, data and systems.
Demonstrated ability to drive projects forward in a complex, resource-constrained environment with conflicting needs across stakeholders.
Effective leadership ability to drive successful execution of strategic plans; ability to plan, prioritize and set goals. Must possess strong collaboration skills.
Excellent analytical, critical thinking and problem-solving skills.
Ability to communicate powerfully and prolifically to senior and executive leaders and simplify the complex.
Ability to influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization.
Demonstrated ability to execute effectively in a matrixed organization, develop partnerships with many business and functional areas.
Ability to lead through adversity and adjust to changing priorities.
Experience preparing presentations and analysis for third-party and regulatory audiences.
Knowledge of Wells Fargo Community Bank products, sales processes, data and systems (for internal applicants)
Preferred experience with the following systems and related data environments which support the Consumer-facing businesses: AFS, ITOP, CRS, CARS, ACAPS, EXS, SHAW, MSP, CORE, MIDE, SVP (for internal applicants)
Demonstrated experience Teradata, Oracle and Hadoop environments
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo