Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Business Services, Risk Services and Product, Analytics and Modeling (PAM). We are operating in Hyderabad, Bengaluru and Chennai locations.
The Enterprise Technology Infrastructure (ETI) team is responsible for enterprise-wide infrastructure services across the global footprint, including networking, production services, storage, data centers, mainframe, midrange and Cloud-based systems, distributed systems, and international infrastructure.
Leading the Bigfix Support team, guiding the L1/L2 support team members
Work Actively with Bigfix engineering team to implement architecture and projects related to Bigfix application
Providing support and knowledge to internal support teams regarding the bigfix application, agent troubleshooting and maintenance
First point of contact for Bigfix application, able to escalate or work on high-priority calls to fix any downtime related to bigfix application
Help troubleshoot agent issues, architecture issues or Infrastructure issues impacting bigfix application to minimize impact and downtime
Work with US team to provide 24x7 support for the application( oncall during the weekends )
Mentors junior-level technical employees.
6+ years of operating systems support, enterprise tools support , or a combination of both
4+ years of experience with IBM BigFix application, preferably in a large scale environment
Experience with supporting enterprise tools along with DB2/SQL experience would be preferred
Excellent verbal, written, and interpersonal communication skills
Ability to interact with all levels of an organization
A Engineering degree or higher
3+ years of Linux experience
3+ years of Windows OS administration experience
Experience utilizing PowerShell, Bash, Perl, or Python to automate complex manual tasks
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 54071BR-2
About WELLS FARGO BANK
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo