Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
Job Title: Head of Platform CCIBT at WFIS / Senior Eng Manager
Reporting to: Head of CCIBT WFIS (hard line) and Global CIO CCIBT Platform (dotted line)
About The Role:
This Senior leadership role is key and transformational for the Commercial, Corporate & Investment Banking (CCIBT), and our Technology target operating model. It is accountable for overall Application Availability, Service Management and Platform Engineering for CCIBT-aligned applications, and other Strategic and Operational initiatives spanning CCIBT. Additionally, this leader will be accountable for defining and executing on a strategic resiliency plan, remediating known issues/gaps and ensuring that information security is a core tenant.
This leader will participate in the development of the strategic roadmaps for CCIBT Platform initiatives, including operational standards in partnership with Platform Engineering, Service Management and development teams.
This leader will support applications from the following business aligned teams – Commercial Lending Technology, Treasury Management and Payment Technology, Capital Markets Technology as well as the horizontal teams Wholesale Digital & Transformation as well as Strategic Services Advanced technology.
This leader supports a 24/7 function with a global dependency of service availability and they will support applications that are critical for all lines of business including the technology teams to meeting enterprise commitments for availability, risk, and regulatory initiatives.
Enterprise Business Technology Platform Services is accountable for the following functions:
Platform engineering and automation across CCIBT applications for greater effectiveness, efficiency and less manual intervention.
Strategic and urgent execution of the Safety and Soundness initiatives and vulnerability remediation
Production environment availability – includes monitoring, alarming, proactive alerting, and first level triage for all Enterprise Business Technology applications and platforms
Incident/issue first response and resolution of all severity level issues from high severity issues to lower severity trouble tickets
Execution against the asset lifecycle management programs with respect to patching and upgrades
Change and deployment game plan development and execution
Leading operational practices design, with a focus on consistent practices across all EFT applications
Ensuring the Operating Level Agreements and Service Level Agreements are met or exceeded
Application code management and deployment functions with appropriate gating checks
Strong partnership with EACO leaders for metrics and trending analysis, root cause and preventative action work
Proactive risk management and monitoring
Delivering a risk based strategy which includes information security as a core tenant.
Financial management and rigor
Team and talent management
Market Skills and Certifications
15+ years of technology infrastructure and strategy experience
7+ years of management experience in technology
Demonstrated prior experiences in CIO level Senior leadership and managing managers
Ability to effectively drive and lead change in an organization with Wells Fargo's size, scale and complexity
Demonstrated experience in building, leading, developing and retaining a high performing Talent
Strong knowledge and understanding of Financial Services domain especially in front office of Capital Markets or Asset Management experience
Ability to develop technology strategy, operating model & roadmaps with clear objectives and aligned with business, enterprise and WFT strategies
Broad experience across multiple areas of technology including one or more of architecture, infrastructure and application development with strong understanding of leading edge as well as legacy and distributed technologies to effectively manage the complex and diverse applications portfolio
Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen
Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results oriented leadership style
Proven experience in creating a No-Ops model ( heavily automated ) of support while developing AI/ML to predict or proactively help in managing risks in the production environment
Demonstrated experience motivating and influencing groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions
Proven experience in establishing a vision, developing the strategy to support the vision, gaining consensus across key functional leadership through effective communication, and driving action towards the vision through the effective management of goals and objectives
Demonstrated vendor negotiation and partnership skills
Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership
Strong commitment to diversity and inclusion
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 53033BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo