Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. We are operating in Hyderabad, Bengaluru and Chennai locations.
Enterprise Process Engineering is a strategic effort within Wells Fargo to lead and develop a strong process excellence culture, core competencies and capabilities rooted in continuous and breakthrough improvement to drive increased value for all company stakeholders. It is a top-down and bottom-up approach to achieving improved business performance in all aspects of our business; and it applies to every team member in our organization
You will work as part of the Enterprise Process Engineering team, Develops and leads redesign initiatives that encompass end-to-end analyses and future state redesigns within fast-paced environments, You will be part of Reviewing existing procedures and existing business process documentation, creation of process models using iGrafx
Consults with leaders to identify, understand, assess, influence, adapt analysis and create alternatives for effective implementation of the five change management levers of Change Management, thereby encompassing business processes, standards, systems and technology in line with the organization structures to implement and increase speed to adoption and usage of such changes in time.
In support of process improvement initiatives, reviews, researches, compiles information, tests and evaluates process and workflow data as directed. Applies foundational process engineering tools such as SIPOC (suppliers, inputs, process outputs, and customers)
Customer Focus, Lean/Six Sigma principles, Process Mapping, Fishbone diagrams and techniques to enhance processes for teams, departments and business units. Gathers process requirements; provides operational/analytical support for Process Engineers.
Identify or assist in identifying gaps and efficiency opportunities and may make recommendations based on analyses. Interacts with business subject matter experts to ascertain information and details in support of research and evaluations.
Establish standards for measuring Quality Control team's performance against team's process defition program deliverables
Establish practices and controls to ensure the test team is calibrated on the teams required practicesDevelop proactive framework to understand and manage the test workflow to ensure all SLAs are met
Build or help training teams to build a robust Models Testing training model for seamless transition of a new team member in the testing teamPrioritizes responsibilities to balance initiatives and deliverables. Facilitates exchange of process updates with business partners, ensuring the process provided to business complies with operative policies and regulations
Knowledge of process mapping/modeling and Experience using MS Visio
Experience using iGrafx (Preferrable)
Collaborate with training team to develop key performance indicatiors for the process modelers
Process mapping/modeling using iGrafx Flow charter by duly following EPE standards
Support process improvement initiatives, reviews, researches, compiles information, tests and evaluates process and workflow data as directed
Participate in LOB reviews as required
Facilitates exchange of process updates with business partners, ensuring the process provided to business complies with operative policies and regulations
Market Skills and Certifications
University degree in a related discipline.
Good Communication Skills
Experience of 10 to 15 Years in Process excellence
Advanced knowledge of Software testing theories and practices
Experience in preparation of Test Plans, Test reports for Blackbox/Whitebox/Functional/Fucntional tesing plus Strong analytical skills
Experience of working across one or more geographic territories or regions
Certifications pertaining to Six Sigma/Lean Six Sigma
Experience in Process Engineering/Re-Engingeering
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 50967BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo