Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
in the role include:
Manages matrixed, multi-level teams focused on Business Process Management, Intelligent Automation and Design Thinking.
Organize, lead, and facilitate cross-business, cross-entity, and enterprise-wide initiatives that encompass an end to end analysis of business processes and developing solutions that require specialized knowledge or skill relevant to the redesign and transformation of business processes.
Provides overall direction for identifying the Intelligent Automation opportunities and establishing the requirements, priorities, risks and ensures alignment with strategic plan.
Engage with LoBs and corporate functions both at WFIP and enterprise level to understand the business context and establish priorities.
Trusted & resourceful partner for senior management stakeholders to conceptualize & execute programs to improve the effectiveness, efficiency and experience delivered through business processes engineering and transformation.
Partners with senior leaders to allocate and coordinate resources and determine appropriate staff levels in concert with Intelligent Automation initiatives. Ensures effective integration of initiatives with the financial, technological and process systems used or planned by the organization.
Sets vision, values, and strategy for the function. Provides leadership and direction towards identification and transformation of opportunities into actionable information that drives business outcomes. Influences and collaborates with peers and senior leaders to strategize change, remove cultural barriers, overcome silo focus, identify alternatives, and resolve competing philosophical approaches.
Builds capabilities that enables process improvement and transformation for the bank. Understands business strategies and objectives and collaborates across the enterprise and WFIP to formulate current and future needs.
Provide thought leadership on world class service delivery practices and programs & represent WFIP organization in industry forums and initiatives
Coaches multiple teams in Design thinking / Automation frame-work/ LEAN/Six Sigma process and tools
Market Job Description
20+ years of experience in Process engineering, process transformation, design thinking or a combination of both 15+ years of management experience.
10+ years of leadership experience in an advanced process transformation function
Strong collaborative management style, with an execution- and results-oriented focus.Ability to manage/deal with uncertainties and the zeal to identify opportunities in adversities
Is a strong people manager; builds high performing and diverse teams, able to lead geographically dispersed teams, sets and achieves high standards for self and team. Compassionate leader with humility and someone who possess broad-based thinking ability
A demonstrated track record of effectively and constructively leading change in large, complex, and global organization(s).Ability to understand/sense the varying decision making styles and navigate effectively
Knowledge of the financial services and other related industries (technology) and understanding of the emerging trends, compliance, regulatory, and economic environment, and the impact on Wells Fargo
Understands multiple perspectives , spots business priorities and aligns divergent positions, brings cohesion to diverse perspectives and achieves objectives that require a high level of collaboration across Wells Fargo
A strategic business partner capable of balancing the need for innovation and change with regulatory realities, internal need to manage risk and cultural readiness for change management.
Has the ability to present and discuss information in a way that persuades, educates and enhances understanding at all levels.
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 50580BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo