Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
: Through partnership across Wells Fargo Technology (WFT) and across the WF enterprise, the Identity and Access Management Control Adoption and Stakeholder Engagement (ICASE) group supports the Wells Fargo & Co vision with key priorities and a commitment to customers through system availability, robust service offerings, innovative solutions and services that exceed Wells Fargo customer's expectations and directly enable them to succeed financially. The ICASE team will ensure that processes are defined and matured, managing consistency across WFT according to WFT strategic priorities and the Target Operating Model. The ICASE group's charter is to execute on the major initiatives for WFT focused on Information Security and Access Management by providing strategic thought leadership to the problems/tasks to create effective outcomes; providing exceptional program management; and working to drive to quick and efficient operational practices to accomplish goals.
We are looking for an application systems engineer to help our Automation and Reporting team. This team will provide technical support for the entire ICASE Team. The focus of the overall team is on the enablement and execution for significant initiatives driven out of the Information Security and Access Management group.
Deliver process consistency across Wells Fargo Technology supporting three main focus areas (Information Security, Access Management, Automation and Reporting).
Works with a variety complex applications and/or application initiatives.
This resource would provide strategic, administrative, and engineering support to Jira and support the end-to-end user experience and architecture across the products.
This is for a full-time position to provide strategic, administration, maintenance, upgrades, enhancements, and rollout support of Jira Align and Jira and also support integrations with other tools or plugins.
The ideal candidate will possess a unique blend of technical savvy, consultancy, agile knowledge, and customer management skills.
Build and maintain strong relationships within a variety of teams throughout the organization.
Successful candidate will work closely with the Information Security and Access Management team along with business lines and technology leadership across the enterprise in the execution of the WF strategies/objectives. Accordingly, critical success factors will include the ability to effectively engage in a matrixed organization, develop partnerships with many business and functional areas, and have a strong operational focus.
As a member of the Automation, Reporting, and Analyst team you would provide horizontal support for all ICASE/IAM initiatives as needed. This will include, but not limited to, development based on requirements for data (SSIS), reporting (SSRS), or development tools (Jira).
Market Skills and Certifications
2- 3 years of experience supporting JIRA.
Technology Delivery or System Integration experience
3-5 years of experience on .net applications.
Experience in customer facing professional services or technical support roles.
3- 5 years of experience in supporting software development projects.
Provide strategic consultancy and guidance to leadership and Jira and Jira Align users
Work with the user community to troubleshoot and resolve issues in Jira and Jira Align
Support the rollout and onboarding of new teams to Jira Align and the integration with Jira
Recommend and implement best practices in Jira and Jira Align
Provide hands on support to integrate Jira and Jira Align
Understand system architecture of upstream and downstream impacts when implementing solutions and provide governance across the applications.
Support complex troubleshooting efforts that cross multiple applications and technical disciplines.
Supports team to address business needs and deliver technical solutions and workarounds.
Configure, manage, and enhance Jira Align and Jira tools, including native functionality as well as researching, testing, and implementing plugins.
Configure Jira Align and Jira to meet business requirements
Responsible for helping define best practices and improving methods to benefit the user experience
Create and maintain technical documentation and user-guides
Coordinate with Product and understand their Requirement to convert them to features.
Understanding the Requirements of the field and convert them into Technical Features.
Estimate Feature story points and delivers the tasks assigned within the negotiated time.
Code in .NET using C# language and handle the integration of Tasks and Codes.
Strong Emphasis for design, development and maintain client workflows.
Proficiency in C# or VB - Experience using .NET Core.
Experience in developing applications using ASP.NET, ASP.NET MVC, Web API, WCF, Linq, Entity Framework, Jquery and ADO.NET.
Proficient knowledge in SQL Server, Work experience in SSIS and SSRS.
Scrum Master certified would be a bonus.
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 50207BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo