Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Market Job Description
About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
Loan Servicing Specialist 4 for quotes processing is primarily responsible in analyzing, interpreting and preparing quote request.
Primary (what she/he does 60% of the time)
Research and resolve escalated quote questions and issues
Track and monitor inventory on an ongoing basis for compliance and reconcile discrepancies
Update tracking systems as necessary to ensure accurate production activities are captured and reported
Can handle a cluster, helping them meet performance goals
Conduct trainings, complete audits and discuss stats with the LOB
Attend trainings (process related or company initiated) and pass assessments when applicable
Participate in company initiated activities
Assist in reports generation and analysis
Achieve / exceed the set productivity targets
Complete tasks within process specific TAT
Meet/exceed quality targets
Is supportive of the team and contributes to it in an individual capacity
Works with Team initiatives, Analyze practices and looks at improving process
Market Skills and Certifications
Completed at least 2nd year college without back subjects
Amenable to work during night shifts
Strongknowledge of windows & Excel - Using pivot, Vlookup, tracing formulas, etc
Manages basic information clearly in the written and oral form
Demonstratesgood command over English language
Detailoriented and able to multi-task to accomplish tasks effectively
Analyzescomplex data and make decisions for final reconciliation
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
Internal Number: 50228BR
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo