Major, Lindsey & Africa (MLA) has been exclusively retained by frontdoor, inc. (frontdoor or Company) to conduct a search for a VP, Associate General Counsel – Customer Experience (Counsel) to be located in its Memphis, Tennessee corporate headquarters. frontdoor is an equal opportunity employer. Please do not contact frontdoor directly; all resumes will be routed back to MLA and create delays.
Overview: frontdoor seeks a talented, energetic, innovative and self-motivated attorney with ~15 years of relevant legal experience to serve as Vice President, Associate General Counsel – Customer Experience. This position will report directly to the Senior Vice President, General Counsel & Corporate Secretary of frontdoor and will be the lead legal team member responsible for identifying, analyzing, and proposing solutions to legal issues with respect to the customer- and contractor-facing aspects of the Company’s home service plan business. In addition, this position is responsible for all HR and employment related matters and disputes pertaining to frontdoor’s global business operations. This role requires a person to possess a strong "general counsel" analytical mindset, coupled with a strong employment, consumer protection, litigation and contract law background. The ideal candidate will have a practical, business-oriented approach to problem-solving, tempered by an appreciation of legal complexity and risk.
Company: frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard. frontdoor serves more than two million customers across the U.S. through a network of over 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). frontdoor is publicly-traded company on NASDAQ (NASDAQ:FTDR) and has annual revenues in excess of $1.25 billion. For more details, visit frontdoorhome.com.
Location: Memphis, TN.
Relocation: Relocation package provided.
Compensation: Competitive compensation package.
Experience: 15+ years legal experience in either an in-house or law firm context.
Employer will assist with relocation costs.
About Major, Lindsey & Africa
Founded in 1982, Major, Lindsey & Africa is the world’s largest and most experienced legal search firm. Combining local market knowledge and a global recruiting network, MLA has earned recognition for its track record of successful General Counsel, Corporate Counsel, Partner, Associate and Law Firm Management placements. With offices throughout the U.S., Hong Kong, London, and Tokyo, MLA recruiters are dedicated to understanding and meeting clients’ and candidates’ needs while maintaining the highest degree of professionalism and confidentiality. MLA considers every search a diversity search, and has been committed to diversity in the law since its inception. For these reasons, MLA was voted “Best Legal Search Firm in the U.S.” in the most recent national survey of America’s top law firms. To learn more about MLA, please visit our website at www.mlaglobal.com.