There is an immediate opening for a Supervisor of the Financial Assistance Unit
Academic and Experience Requirements:
Bachelors Degree required.
Or relevant experience of 5 years, preferably in-Patient Financial Services, Patient Accounts, PBD including supervisory experience.
Major responsibilities and duties:
Main Function: Oversee seven Financial Counselors who are primarily responsiblemeeting face to face with patients who are experiencing financial hardship and applied for our financial assistance program and thoroughly reviewing all required financial documents to confirm if they are eligible for financial assistance or Medicaid of New York.
Ensures MSKCC is compliant with all regulatory guidelines regarding financial assistance programs and communicates changes as appropriate. Partner with Hospital Leadership, Int'l Center, PBD, PA, Legal Affairs, Social Work, Communications, and Patient Representatives to ensure patients expressing financial hardship have access to MSKCC. Actively communicates information about the FAP program at MSK to all sites so that staff and physicians are aware of the referral process. Manages the main hospital cashiering area.
Responsible for ensuring we always provide optimum patient service.
Special skills and abilities:
Excellent communication skills including verbal, written and presentation.
Ability to work independently at a variety of functions and to meet deadlines.
Ability to work with teams of people and is approachable.
Ability to solve problems.
Keen analytical and math skills.
Innovative; eager to try new ideas.
Ability to identify resources for completing a project or meeting new workload or regulatory requirements. Experience with computersystems including RMS, EXCEL, IDX, RAM, word processing andspreadsheet software.
Must be able to work daily 9-5, Monday through Friday.
Internal Number: 2019-35869
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.