As the senior physician executive, the Vice President, Chief Medical Officer (CMO) plays a critical role in the strategic growth and development of all clinical programs. The CMO uses evidence-based best practices to support and promote patient safety, continuous performance and quality improvement, risk management and efficient resource utilization. The CMO is a substantive contributor to creating the relationships, systems, processes and incentives that will move SoutheastHEALTH towards the goal of highest quality care in an environment that fosters physician, employee and patient engagement and satisfaction.
Oversees all aspects of clinical quality including, but not limited to: Clinical Quality Assessment and Improvement, Infection Control, Performance Improvement, Social Services, Case Management, Patient Safety, Risk Management, Compliance with Regulatory and Accrediting Bodies, Professional Performance Evaluation and Patient Advocacy.
Oversees development and implementation of effective clinical resource management processes. Implement additional programs based on patient need and scope of services. Work with department chairs, medical directors and physician leaders to develop, implement and utilize appropriate admissions, discharge and triage guidelines and processes for the patients and/or units within medical services.
Oversees all aspects of the patient experience as relates to services provided by credentialed practitioners. In concert with Human Resources, develops and implements programs designed to improve patient satisfaction and experience.
Medical Staff Office/Medical Staff Affairs
Responsible for supervising and overseeing employed practitioners and contracted services.
Serves as administrative liaison to the Chief of Staff/President of the Medical Staff, medical staff officers and committee chairpersons.
Attends meetings of the Hospital, medical staff, Executive Committee, departments and other established committees.
In partnership with the Vice President of Legal Affairs, insures the highest quality of physician practice through the recruitment and retention of outstanding physicians.
Available to communicate frequently with members of the organized medical staff. Be Visible.
Assists the medical staff organization in its application, credentialing, privileging and reapplication process.
Monitors and serves as a resource to the medical staff in all medical staff disciplinary matters.
Assists in developing formal programs of continuing medical education and programs that address changes in care delivery and reimbursement, such as utilization trends and third-party payer requirements.
Responsible for engaging medical staff, assuring their input on new patient care programs, medical equipment requests and selection of general medical supplies.
Regularly informs the President/CEO of all medical staff activities, plans and issues.
Develops and maintains an effective, inclusive and fair process for adjudication of any issue brought through medical staff affairs.
Supervises staff and activities of the medical staff office.
Strengthens and aligns the business and clinical objectives of both physicians and the Hospital.
Assures physician compliance with The Joint Commission and other accrediting or regulatory bodies.
Develops, implements and continuously evaluates strategic and tactical plans for the growth of clinical programs. Assesses current community and hospital needs for medical services and develops plans to address deficiencies.
Supports the thoughtful growth of the medical staff consistent with strategic plans and furthering plans for regional expansion.
Responsible for recruitment, evaluation and ongoing management of all employed physicians and mid-level practitioners.
Medical Staff Quality
Directs clinical quality efforts for medical staff issues including establishment, implementation and evaluation of quality indicators, quality improvement initiatives and excellence in clinical practices for medical services, evidenced-based practice and the principles of continuous quality improvement.
Assures that all medical care evaluation and utilization review and management functions are performed.
In partnership with the CEO, ensures that the Hospital’s clinical, financial and bench marking systems provide reliable information toward the end of reducing patient care variation and improved outcomes.
Positive and effective liaison among physicians in the community.
Represents the hospital in the community by promotional or public relations efforts, particularly as they relate to medical staff services and professional relationships.
Participates in planning and budget activities for assigned areas.
Serves as general resource to other members of the senior staff for items in the budgeting process relating to medical staff issues.
Participates in administrative call
Other duties as assigned by the CEO, including Board of Trustees meetings, as requested.
M.D. or D.O. from an accredited medical school. The ideal candidate preferably should have an MHA, MBA, or MPH degree or should have attended educational seminars for certification by the American College of Physician Executives.
Board Certification and eligibility for licensure in the state of Missouri (preferably in Internal Medicine).
Knowledge and Work Experience
A minimum of five years of clinical practice and strong credibility as a clinician.
A minimum of five years of leadership experience with demonstrated expertise in administering quality improvement efforts, safety, clinical services and regulatory compliance programs, ideally in a high performing hospital/health system.
Working knowledge of applicable standards and requirements of regulatory, accreditation and licensing agencies.
Understands managed care concepts and has practiced or managed in a competitive managed care environment.
A passionate quality and safety expert. Has led organization-wide initiatives focused on structure and process change to improve outcomes and reduce variations in patient care across the continuum.
Knowledge of national trends and key issues related to quality, performance improvement and patient safety.
A record of accomplishment of embedding quality improvement into operations.
Working and applied knowledge of a performance improvement methodology, such as LEAN.
A successful track record of building and maintaining strong physician relationships. Can engage and motivate physicians to action. Understands how to create a burning platform around quality and safety with clinicians and staff.
Experience developing and executing strategy. Understands the considerations when building an organizational program, department or approach, including infrastructure requirements and reporting mechanisms to measure performance.
Substantial leadership experience building, leading and motivating teams around a common vision. A strategic mindset balanced with the willingness to roll up one’s sleeves.
Internal Number: 2019-697
At SoutheastHEALTH, the region’s premier healthcare system in Southeast Missouri, our patients receive excellent care of the highest clinical quality, close to home. Within our network are more than 50 care locations in 10 communities, including hospitals, primary and specialty care clinics representing over 30 clinical specialties and extending care for patients in a four-state area. Southeast Hospital in Cape Girardeau has been a trusted health care resource in the community for nearly 100 years. Southeast Health Center of Stoddard County was established in 1969 and has been under SoutheastHEALTH's management since 2013.
Southeast Hospital located in Cape Girardeau, Missouri, is a general, full-service, acute care hospital that provides inpatient and outpatient multispecialty care. In 2014 our hospital managed the inpatient care of over 10,000 inpatients and nearly 120,000 patient encounters in outpatient services.